Privacy Policy

Last updated: August 26, 2025

Who We Are

GovITAD (“we,” “us,” or “our”) operates the website govitad.com and related subdomains (including the store). This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you browse our site or make purchases.

Information We Collect

We collect the following categories of information:

Account & Profile Data: name, email address, password, billing and shipping addresses, and phone number.
Order & Payment Data: items purchased, order totals, transaction identifiers, and basic payment details. Payment card information is processed by our third-party payment processors and is not stored on our servers.
Device & Usage Data: IP address, browser and device type, pages visited, referring/exit pages, timestamps, and general location derived from your IP address.
Communications: messages you send to us (e.g., support requests), and your marketing preferences.
User-Generated Content: product reviews, questions/answers, or comments you post on the site.

How We Use Your Information

To provide our services: process orders, take payment, arrange shipping, and provide invoices or order confirmations.
Customer support: respond to inquiries, returns, and warranty or service requests.
Personalization & analytics: improve our website, product assortment, and user experience.
Security & fraud prevention: verify identity, prevent unauthorized transactions, and protect our users and business.
Legal compliance: maintain records required by tax, accounting, and other applicable laws.
Marketing (optional): send updates and offers if you opt in; you may opt out at any time.

Cookies & Tracking Technologies

We use cookies and similar technologies to operate and secure the site, remember your preferences, and measure performance. You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.

Essential cookies: required for core features (e.g., cart, checkout, login).
Analytics cookies: help us understand site usage and improve performance.
Functional cookies: remember choices such as language, region, or display settings.
Advertising cookies (if enabled): support relevant offers and limit repetitive ads.

Comments & Reviews

When visitors post comments or product reviews, we collect the data shown in the submission form, the visitor’s IP address, and browser user-agent to help detect spam. An anonymized string (hash) made from your email address may be provided to the Gravatar service to determine if you are using it; see Gravatar’s privacy policy for details. After approval, your profile image (if any) may be publicly visible with your comment or review.

Media

If you upload images, avoid including embedded location data (EXIF GPS). Visitors to the site can download and extract location data from images displayed on the website.

Embedded Content

Articles or pages may include embedded content (e.g., videos, images, or widgets). Embedded content from other websites behaves as if you visited those websites directly and may allow those sites to collect data, use cookies, and monitor your interaction according to their own privacy policies.

Sharing Your Information

Service providers: hosting, payment processing, fraud prevention, analytics, customer support, and shipping carriers. These partners may access personal information only to perform services for us and must protect it.
Business transfers: in connection with a merger, acquisition, or asset sale, your information may be transferred as permitted by law.
Legal requirements: we may disclose information if required by law or to protect our rights, users, or others.

Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are generally kept for the period required by tax and accounting laws. If you delete your account, certain information may remain in backups or archives as required by law.

Your Rights & Choices

Access, correction, deletion: you may request access to, correction of, or deletion of your personal information, subject to legal limits.
Marketing preferences: you can unsubscribe from marketing emails using the link in the message or by contacting us.
Cookies: manage cookies through your browser settings.
EEA/UK residents: where applicable, you may have additional rights under GDPR, including objection or restriction of processing and data portability.
California residents: where applicable, you may have rights under the CCPA/CPRA, including the right to know, delete, and opt out of certain sharing.

Children’s Privacy

Our services are not directed to children under 13 (or under the age required by your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us so we can delete it.

Security

We implement administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

International Transfers

Your information may be transferred to and processed in countries other than your own. Where required, we use appropriate safeguards to protect international transfers in accordance with applicable law.

Where Your Data Is Sent

Visitor comments and certain submissions may be checked through automated spam and fraud detection services.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top indicates the most recent changes. Material changes will be posted on this page and, when appropriate, we will notify you by email or within your account.

Contact Us

If you have questions or requests regarding this Privacy Policy, please contact us at support@govitad.com or by mail at the business address listed on our website.